Everhour uses a role system to give the right people access to the right data. Understanding roles is essential for keeping sensitive billing and financial information visible only to those who need it, while still allowing the whole team to track time effortlessly without friction or confusion about what they can and cannot see.
This video walks through all roles in detail — Admin, Manager, Member, and Client — and explains what each one can and cannot do across every section of Everhour.
What's covered in this video
The Admin role has full access to every section of Everhour. Admins can manage team members, change roles, configure billing rates, create and send invoices, view all time entries across all projects, access financial reports including pay rates and profitability data, connect and disconnect integrations, and change any workspace setting. There should typically be only one or two admins in a workspace — usually the account owner and a trusted operations lead. Because admins can see pay rates and invoice data, this role carries significant access to sensitive financial information.
The Manager role is designed for team leads and project managers who need oversight of specific projects without requiring full admin access. A Manager can view and edit time entries logged to the projects they're assigned to manage, run reports scoped to those projects, review team members' time for their projects, and receive budget alert notifications. Managers cannot access billing rates, invoices, workspace settings, or time entries on projects they haven't been assigned to manage. This project-scoped visibility makes the Manager role safe to assign to senior individual contributors who need reporting access for their own work without exposing company-wide financial data.
The Member role is the most restricted and is appropriate for individual contributors whose primary interaction with Everhour is logging their own time. Members can see and edit their own time entries, view the projects and tasks they've been assigned to, and submit time-off requests. They cannot see other team members' time entries, billing rates, reports, invoices, or budget information. This restriction protects sensitive data while keeping the experience simple and uncluttered for people who just need to track their hours.
The Client role, when enabled, provides a read-only view of project progress and logged hours for an external client contact. Clients see only the information relevant to their projects — hours logged, budget consumed, and any reports the admin has made available — without gaining access to internal settings, other clients' data, or financial details like pay rates. This is useful for agencies that want to give clients self-service visibility into project progress without needing to export and share reports manually.
Key features shown
The four-role system in Everhour is designed to support the real-world access needs of service businesses without requiring complex custom permission configuration. Admins have unrestricted access and are responsible for workspace setup and billing. Managers have project-scoped access that lets them manage their teams and report on their projects without seeing sensitive company-wide data. Members have a focused, personal view that keeps time tracking simple and reduces the risk of accidental edits to other people's records. The Client role enables transparent client communication without exposing internal financials. Role changes take effect immediately and can be made by any admin from the Team section, so access can be adjusted as team members' responsibilities evolve.
