The Everhour Zendesk integration is a website integration — a lightweight way to track time inside any web app using only the Everhour browser extension.
How to enable
- Install the Everhour browser extension (Chrome, Firefox, Safari, Opera, or Edge)
- Click the extension icon → avatar icon → Integrations
- Toggle on Zendesk from the list
Safari: open Zendesk first, then click the extension icon in the toolbar to grant permission.
Firefox: right-click the Everhour icon → "Always allow on zendesk.com".
Controls inside Zendesk
Once enabled, a Start Timer and Add Time button will appear on every ticket page inside Zendesk. Click Start to begin tracking — no need to leave Zendesk or open Everhour.
What gets logged
Each time entry appears on your Everhour Time page showing the ticket ID and title and a quick link back to the original ticket page in Zendesk.
Note: Website integration entries are not attached to any specific Everhour project or task by default — they work like time tracked without a task. They appear in timesheets and custom reports, but are not billable until you manually attach the entry to a task in one of your connected projects.